Refund policy

All purchases are final.

All purchases cannot be refunded, or items will not be returned unless item is shown being defected or damaged within 1 week of the arrival of the delivery. To contact us about refunds and item exchanges, please reach out to our email team: Support@LLRMelanin.com

You can always contact us for any return question at llrmelanin@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
All sales are final